XCLusive! How Midmark Scaled Partner Learning with XCL + Zendesk
June 25 @ 9:00 am - 9:30 am PDT
In this special XCLusive case study, we will talk to Susan Weyandt, Partner Development Manager at Midmark RTLS.
Midmark had been dealing with a traditional LMS that was difficult to administer, costly to scale, and delivered a poor user experience.
Susan will share how Midmark modernized their channel learning strategy by implementing Build Capable XCL with Zendesk. This enabled learning in the flow of work, eliminated manual enrollment processes, and improved both learner engagement and administrative efficiency.
This case illustrates how shifting from a platform-centric approach to a learning ecosystem can drive adoption, reduce operational friction, and deliver more effective, performance-focused training.
Learn how Build Capable XCL can support organizations’ content data and delivery needs! Join us for 30-minute live sessions the last Thursday of each month on Zoom. Register once and attend anytime.
Recorded XCLusives can be found on the Build Capable XCL YouTube channel with accurate captions and transcripts.